Pride in Practice Award
Silverdale Medical Practice strikes GOLD!
Silverdale Medical Practice receives their GOLD Pride in Practice award for delivering fully inclusive healthcare services to their patients.
Pride in Practice is a quality assurance support service delivered by LGBT Foundation that strengthens and develops a GP Practice’s relationship with their lesbian, gay and bisexual patients. Pride in Practice was funded by Salford CCG to work with all 55 GP practice across Greater Manchester. You can find out more at: www.lgbt.foundation/prideinpractice
Silverdale Medical Practice is a busy practice within Pendlebury Health Centre that offer a range of services, including a free Health Improvement Service supporting people to improve their wellbeing by getting involved in local activities, volunteering and accessing free exercise classes.
There was a real sense of excitement on the day of the award, with practice staff gathering to have their picture taken and celebrate their achievement! A supported assessment was completed with representation from the clinical and clerical teams but the entire practice has embraced changes such as monitoring sexual orientation, increasing visibility of lesbian, gay and bisexual (LGB) people in the waiting area, and making small tweaks to language to be more inclusive of people with same gender partners.
Speaking about the supported assessment, Practice Manager Andrea Simpson said, “It’s really useful to have a chance to think about these issues in a different way and to think about how we can make our service as inclusive as possible!”
Nurse Practitioner Maria Hughes said, “It was really thought provoking. It’s easy to be scared of language because you don’t want to say the wrong thing or offend anybody – it’s helpful to have some guidance so we can get past that fear of feeling silly when discussing a patient’s sexual orientation with them.”
Laurence Webb, Pride in Practice Coordinator, said, “The practice staff were fantastic to work with throughout. They were enthusiastic about making small changes that make a big difference to LGB people, like displaying posters in the waiting area and encouraging lesbian and bisexual women to take up cervical screening by showing that they are offering a fully inclusive service. I was delighted to present them with a very well deserved GOLD award – huge congratulations!”
The practice now receives regular LGB resources such as posters and safer sex packs, as well as information on specialist services, including LGBT Foundation’s sexual health and wellbeing services, LGBT domestic abuse services and LGBT cancer support groups.